Proactive IT support aligns your IT with your business needs. Designed to keep your IT working properly and effectively. Dextralog Computers specialise in assisting small, medium and corporate businesses get the most out of their IT systems.
If your business relies heavily on IT infrastructure then it is important to engage an experienced IT company that can deliver business grade computer support and advice.

HOW DO WE PROVIDE IT?

• Access to Unlimited Phone Support – your first port for help
• Access to Unlimited Remote Maintenance and Support – if phone support is not relevant we are able to remote access your workstations or server/s
• Prompt 24 hour maximum response time for on-site service when needed – We understand how critical your I.T infrastructure is to the running of a modern business.
• FREE server health check per quarter – Servers are the heart beat of every network. Our server maintenance is designed to keep your server/s health monitored and working to produce the expected performance for your network users. The result should mean fewer and less severe incidents
• Maintenance - Maximise system performance across your entire IT network through real-time proactive monitoring of your servers and workstations.
• Monthly statement detailing work performed and infrastructure advice if required.
• Priority repairs in our workshop – not many IT support companies can offer this. We have a full workshop with experienced Technicians in place.

 

Packages are tailored to suit each business size and complexity.